1. What are the conditions to return a product?
2. How much time do I have to return a product?
Items sold on MJA Fashion can be returned within a period of 7 days from delivery date, provided they are eligible for return.
Example: If I received my product on the 5th, I have until the 12th to contact Customer Service. Customer Service agents are available at +92 311 1644 086, from 9:00, am – 11:00 pm, 7 days a week.
Note: You have 7 days from the day you received your purchase to call MJA Fashion to initiate your return. Past this date, unfortunately, we do not accept returns. If the nature of your complaint refers to damages, we advise you to check if your product has a warranty, and contact the manufacturer if it does. Click here to learn more about warranties.
3. What are the conditions for returning an item and what is the procedure?
Restricted categories include: Sunglasses; Watches; Cosmetics; Skincare or Haircare products; Perfumes; Custom or Made-to-order products; Imported On-order products; certain Sale products.