Return Policy Page

Return Policy

1.       What are the conditions to return a product?

  • Before returning an item, please read through our Return Policy on this page, to make sure your item is eligible for return.
  • You have 7 calendar days after item delivery to notify us that you want to return your product.
  • The item must not be used and must be accompanied with full packing.
  • If your item meets all the requirements, your return can be initiated by calling Customer Service at the number +92 311 1644 086

 

2.       How much time do I have to return a product?

Items sold on MJA Fashion can be returned within a period of 7 days from delivery date, provided they are eligible for return.

Example: If I received my product on the 5th, I have until the 12th to contact Customer Service. Customer Service agents are available at +92 311 1644 086, from 9:00, am – 11:00 pm, 7 days a week.

Note: You have 7 days from the day you received your purchase to call MJA Fashion to initiate your return. Past this date, unfortunately, we do not accept returns. If the nature of your complaint refers to damages, we advise you to check if your product has a warranty, and contact the manufacturer if it does. Click here to learn more about warranties.

3.       What are the conditions for returning an item and what is the procedure?

Restricted categories include: Sunglasses; Watches; Cosmetics; Skincare or Haircare products; Perfumes; Custom or Made-to-order products; Imported On-order products; certain Sale products.